✓ Coolest Sauna Experience
✓ 100% natural product
✓ For Sauna lover

Terms of service

Terms of Use

Welcome to the Sauna Menthol® brand and the website www.saunamenthol.fi ("Website") operated by Brandit Group Oy ("Company," "we," or "our"). By using the Website, you agree to comply with these terms of use. If you do not accept these terms, you must stop using the Website immediately.

1. Intellectual Property Rights

All content on the Website, including text, images, logos, graphics, videos, and other material, is the property of Brandit Group Oy or its licensors and is protected by copyright and other intellectual property rights. Use of the Website does not grant you the right to copy, distribute, or use the content without written permission from Brandit Group Oy.

2. Use of the Website

  • The Website may only be used for lawful purposes and in accordance with these terms of use.
  • You may not use the Website in a manner that violates applicable laws or regulations.
  • You may not interfere with the operation of the Website or attempt to breach the Website’s security systems.
  • You may not use the Website’s content for commercial purposes without written consent from Brandit Group Oy.

3. User Accounts and Registration

If you register on the Website or create a user account, you agree to provide accurate and up-to-date information. You are responsible for keeping your account secure and for ensuring that no one else uses your account without authorization. Brandit Group Oy is not responsible for any damages resulting from unauthorized use of your account.

4. Orders and Payment

When placing an order, you must provide accurate and up-to-date payment information. We use Paytrail's payment methods for processing payments. The Company reserves the right to cancel or restrict orders at its discretion, for example, when misuse or authenticity concerns arise.

5. Delivery and Returns

We deliver products within 2-6 business days from order receipt. All deliveries are free of charge, and products are shipped via letter post. Opened packages cannot be returned for hygiene and safety reasons, but unopened products have a 14-day return policy. For more details on delivery and return policies, please refer to our separate policy pages.

6. Reviews and User-Generated Content

Users may submit reviews, comments, and other content on the Website. By submitting material, you grant Brandit Group Oy the right to use, modify, publish, and distribute the material for marketing and other commercial purposes without compensation. You confirm that the material you submit does not infringe the rights or laws of third parties.

7. Links to Third-Party Sites

The Website may contain links to third-party websites or services. Brandit Group Oy is not responsible for the content, security, or accuracy of these third-party websites or services. Users access third-party sites at their own risk. It is recommended to review the terms of use and privacy policies of these third parties before using their services.

8. Disclaimer of Liability

The Website and its content are provided "as is" without any warranty. Brandit Group Oy does not guarantee that the Website will operate uninterrupted or error-free. We are not responsible for any damages or losses arising from the use of the Website, including issues such as viruses, security problems, or data loss.

9. Governing Law and Dispute Resolution

These terms of use and all related actions and disputes are governed by Finnish law. Any disputes will be handled in the district court of the user's place of residence or the district court of Brandit Group Oy’s place of residence.

10. Changes to Terms

Brandit Group Oy reserves the right to modify these terms of use at any time without prior notice. All changes take effect immediately upon publication on the Website. As a user, you agree to review these terms regularly and accept the changes by continuing to use the Website.

11. Contact Information

Welcome to contact the Sauna Menthol team! We’re here to help you with any questions regarding our products, orders, or anything related to our Website. You can reach us through the following methods:

Customer Service:

Email: info@saunamenthol.fi
Feel free to email us anytime. We aim to respond to all inquiries within 24-48 hours on business days.

Contact Form:
You can also fill out our contact form directly on our website. Use the form to ask questions about our products or to provide feedback, and our team will respond to you as soon as possible.

Phone: +358 40 768 6352
Our customer service is available on weekdays from 9 am to 3 pm. Call us if you have questions about our products, your orders, or if you need help with the purchasing process.

Social Media:

Follow us on social media to stay updated on new products, offers, and other current information:

  • Instagram: @saunamenthol
  • Facebook: Sauna Menthol
  • TikTok: @saunamenthol

Company Information

Brandit Group Oy
Business ID: 3164064-1
Nallepiilo 5, 60510 Seinäjoki, Finland

Thank you for choosing Sauna Menthol products! We are committed to providing the best possible customer service and ensuring that your sauna experience is refreshing and unique.